FAQ
Clubhouse staff will be happy to assist you.
We will introduce frequently asked questions and feedback from customers. If your question is not listed here, please feel free to contact us via the inquiry form or by calling 0558-79-0011.
- Recommended Holes for Longest Drive & Nearest to the Pin.
- Longest Drive:
Best:
Ōhito Out Course – Hole 2 / In Course – Hole 16
Atami Out Course – Hole 2 / In Course – Hole 13
Better:
Ōhito Out Course – Hole 9 / In Course – Hole 13
Atami Out Course – Hole 9 / In Course – Hole 10
Nearest to the Pin:
Best:
Ōhito Out Course – Hole 7 / In Course – Hole 11
Atami Out Course – Hole 7 / In Course – Hole 14
Better:
Ōhito Out Course – Hole 3 / In Course – Hole 14
Atami Out Course – Hole 3 / In Course – Hole 16
- Do you have rental equipment available?
- These items are available at the following rates, but quantities are limited. Please request them at the time of reservation.
- ・Shoes: ¥1,000 (tax included)
- ・Club Set: ¥3,500 (tax included)
- Do you have a practice range?
- We have a driving range with 10 stalls, where you can practice 10 balls for 100 yen (tax included).
- Is there a shuttle service from the nearest station if I travel by train?
- A club bus service operates from JR Usami Station (JR Itō Line).
From JR Usami Station East Exit → Golf Course:
07:45 / 08:20 / 08:50 / 09:25 (advance reservation required)
From Golf Course → JR Usami Station East Exit:
15:30 / 16:30 / 17:20 (register at the front desk on the day)
- Could you tell me about the accommodation facilities?
- A villa is scheduled to open in 2027.
- Could you tell me about the restaurant?
- Hours:
Weekdays: Lunch only
Weekends & Holidays: 7:30 a.m. until end of lunch service
We are also pleased to accommodate formal dinners and banquets.
Our restaurant is available to all guests, including those who do not play golf.
- How can I make a reservation?
- Online via our website or the LINE app
By phone
Other methods available
- Is there a cancellation fee?
- 【Regarding Golf Play Cancellations】
・For reservations of fewer than 3 groups: From 7 days prior to the day of play (excluding the day itself), a cancellation fee of ¥3,000 per person will apply.
・For reservations of 3 groups or more: From 7 days prior to the day of play (excluding the day itself), a cancellation fee of ¥3,000 per person will apply.
From 14 days prior to the day of play (excluding the day itself):
If 80% or more of the reserved groups are canceled, ¥5,000 per group will apply.
(Example: 4 groups canceled out of 5 reserved)
From 14 days prior to the day of play (excluding the day itself):
If 50% or more of the reserved groups are canceled, ¥2,000 per group will apply.
(Example: 3 groups canceled out of 5 reserved)
Cancellations on a group basis due to decisions or circumstances of the reservation holder or companions (including inclement weather, health issues, etc.) will be treated accordingly.
For cancellations without notice, a fee equivalent to 100% of the green fee per person will be charged. The reservation holder will be responsible for all such charges.
- What payment methods are available besides cash?
- Credit cards accepted: JCB, VISA, DC, UC, Diners, AMEX
Electronic and QR code payments are not accepted.
- What is the Resol Card G?
- It is a point card with no admission fee or annual fee. The card can be issued immediately upon completing the application form. In addition to points awarded based on your spending, you will also receive birthday points, competition points, and information on various special benefits—making it a card full of privileges. For more details, please see the Resol Card information page here.
- Is there a dress code?
- Please refer to the Manner Guide for detailed dress code and visitor etiquette.
- Can carts enter the fairways?
- Allowed only on the Atami Course (April through November).
- Can non-players accompany in a cart?
- Non-playing companions may accompany players in a cart.
Gallery fee: ¥3,300 per person (meal not included, tax included).