Membership Terms

Article 1 (Name and Operation)

This membership organization shall be known as “Resol Card G.”
All member information shall belong to Resol Life Support Co., Ltd. (hereinafter referred to as the “Company”), and the Company shall operate this organization.
Notwithstanding the foregoing, the Company entrusts Resol Co., Ltd. or golf courses within the Resol Group with the handling of membership-related operations, including acceptance of membership applications, granting of points to members, issuance and acceptance of gift certificates, and the management of member information.

Article 2 (Members)

A “Member” as referred to in these Terms and Conditions shall mean an individual or organization that has approved these Terms and Conditions, completed the prescribed membership application procedures, and has been approved by the Company, upon which a Resol Card G (hereinafter referred to as the “Membership Card”) has been issued.

Article 3 (Admission Fee and Annual Membership Fee)

No admission fee or annual membership fee shall be required for membership registration.

Article 4 (Membership Application Procedures)

A person wishing to register as a Member shall accurately complete all required information on the prescribed membership application form and submit it to the front desk of a Resol Card G eligible golf course within the Resol Group, or shall accurately complete and submit the required information through the Company’s website.
Upon confirmation by the Company, a Membership Card shall be issued. Membership shall be deemed formally effective at the time the applicant receives the Membership Card.
The Company may refuse to accept an application for membership if the applicant falls under any of the following:

• 1. The applicant is already a Resol Card G Member.
• 2. The application contains any false statement, error, or omission.
• 3. The applicant is, or has previously been, a member or associate member of an organized crime group or any similar organization.
• 4. The applicant has previously had any type of membership within the Resol Group suspended or revoked.
• 5. The Company otherwise determines that the applicant is unsuitable for membership.

Article 5 (Benefits Granted to Members and Membership Card)

• 1. The Company shall grant the following benefits to Members:
  (1) Granting of the points set forth in Article 6 (the “Points”).
  (2) Preferential use of all or part of the facilities operated by the Company, facilities operated by Resol Group companies, and facilities provided by the Company (hereinafter collectively referred to as the “Preferential Facilities, etc.”), excluding the facilities eligible for point accrual as defined in Article 6, paragraph 1.
• 2. The Membership Card may be used only by the individual named thereon and may not, for any reason whatsoever, be transferred or lent to any third party.
  Even if a Member holds multiple membership registrations, the points granted under each registration may not be combined for use.
• 3. The Company shall bear no responsibility whatsoever for any unauthorized use of the Membership Card by a third party resulting from loss or theft.
  In the event of loss or theft of the Membership Card, neither the Membership Card nor the Points set forth in Article 6 shall be reissued.

Article 6 (Points)

• 1. Accrual of Points (1) Points (hereinafter referred to as the “Points”) shall be accumulated through use at golf courses eligible for Resol Card G and at hotels or other facilities within the Resol Group designated by the Company (hereinafter collectively referred to as the “Point-Eligible Facilities”), as follows:
  a. One (1) Point shall be awarded for every ¥100 of the payment amount at an eligible golf course (limited to the amount actually paid by the Member; amounts less than ¥100 shall be rounded down). Points shall be added at the time of settlement at the applicable golf course.
  The Membership Card must be presented at the time of settlement in order to receive Points, and Points cannot be granted after settlement has been completed.
  b. In the case of golf packages that include accommodation or transportation expenses, Points shall be awarded only when settlement is made by the Member at the applicable golf course (excluding settlements made outside the golf course, such as payment by voucher).
  However, the Points granted for accommodation may vary by hotel; therefore, confirmation should be made at the time of settlement at the applicable golf course.
  c. The following shall be excluded from eligibility for Points:
  Use of Point-Eligible Facilities paid for with Points.
  Tobacco products; cash equivalents (including gift certificates, discount coupons, gift cards, tickets, prepaid card recharges, postage stamps, revenue stamps, etc.); box charges; and similar items.
  Purchases from beverage vending machines, parking fees, and similar charges.
  Shipping fees, membership fees, annual fees, admission fees, payments on account, and similar services.
  Any other facilities, products, or services designated by the Company as ineligible for Points.
  (2) When using hotels or other facilities within the Resol Group designated by the Company, the rate and conditions for granting Points corresponding to such use shall vary depending on each hotel or facility.
  Members shall confirm the Points to be granted at the time of check-in at the relevant hotel or facility.
  The Membership Card must be presented at check-in in order for Points to be granted.
• 2. Use or Exchange of Points
  (1) At golf courses eligible for Resol Card G and at facilities designated by the Company, accumulated Points may be exchanged for gift certificates worth ¥500 for every 500 Points.
  Gift certificates may be used only within the validity period indicated on the certificate.
  At facilities equipped with the Resol Card Navi Station system, Points may be used without exchanging them for gift certificates.
  (2) Points used or exchanged shall be printed on the Membership Card and deducted from the accumulated Points.
  (3) Points may not be exchanged for cash.
  (4) The Membership Card must be presented when using or exchanging Points.
  If the Membership Card is not presented, Points cannot be used or exchanged due to administrative requirements.
• 3. Validity Period of Points
  The validity period of Points shall be one (1) year from the later of the Member’s most recent use of a Point-Eligible Facility and the most recent use of Points.
  Upon expiration of the validity period, any accumulated Points remaining on the Membership Card shall be extinguished and shall no longer be available for actual use.

Article 7 (Preferential Use)

• 1. Members may receive preferential use of the Preferential Facilities, etc. as set forth in Article 5.
  However, depending on the Preferential Facilities, etc., Members may be required to make a reservation in advance after notifying the facility of their membership status, or the date and time of use may be restricted.
• 2. The details and conditions of preferential use of the Preferential Facilities, etc. shall be determined by the Company from time to time and shall vary depending on each Preferential Facility, etc.
• 3. When receiving preferential use of the Preferential Facilities, etc., Members must present their Membership Card at the commencement of use of such facilities.
  If the Membership Card is not presented, preferential use cannot be provided.
• 4. No Points shall be granted when preferential use is received at the Preferential Facilities, etc.
• 5. When Members receive preferential use at the Preferential Facilities, etc., a separate facility usage fee shall be payable.

Article 8 (Notification of Changes)

If there is any change to the address, contact telephone number, or other information previously reported to the Company, the Member shall notify the front desk of the facility where the membership application was submitted or the membership office.

Article 9 (Withdrawal from Membership)

• 1. A Member may withdraw from membership at any time upon notice.
• 2. A Member shall automatically withdraw from membership and must return the Membership Card if any of the following applies:
  (1) If 2 years have elapsed without the Member’s information being updated by a method prescribed by the Company from the last recorded date of the printed items on the Membership Card or from the date of update of the Member’s information pursuant to Article 8.

Article 10 (Revocation of Membership Qualification)

If a Member falls under any of the following, the Company may immediately suspend or revoke the Member’s qualification without prior notice:

• 1. The Member has died.
• 2. It is discovered that the Member made a false statement in the membership application.
• 3. The Member has violated these Terms and Conditions or the terms of use of any facility.
• 4. The Membership Card has been used by a person other than the Member.
• 5. The Member is recognized as belonging to an organized crime group or other anti-social forces.
• 6. The Member has played in the same group with, or introduced, a member, associate member, or related person of an organized crime group or similar organization.
• 7. It is discovered that, prior to obtaining membership, the Member had been subject to suspension or revocation of any type of membership within the Resol Group, or the Member becomes subject to such suspension or revocation after obtaining membership.
• 8. The Company otherwise determines that the Member is inappropriate as a Member.

Article 11 (Accidents Involving Members)

Members shall use the Point-Eligible Facilities and the Preferential Facilities, etc. at their own responsibility and risk, and the Company shall bear no responsibility whatsoever for any accidents, including theft or injury, that occur during the use of such facilities.

Article 12 (Dissolution)

The Resol Card G program may be terminated at the Company’s discretion, provided that the Company gives prior notice to Members by a method the Company deems appropriate or announces such termination on the Company’s website.

Article 13 (Personal Information)

The Company shall acquire personal information for the following purposes of use and shall use such information only within the scope of each stated purpose and within the scope of the Member’s consent.

• 1. Purposes of Use of Members’ Personal Information
  (1) For the smooth operation of the point program, including issuance, calculation, and use of the Points, as well as issuance of Membership Cards.
  (2) To contact Members, including by email and other means of notification, as necessary in relation to Members’ use of the Points.
  (3) To provide Members, including by email and other means of notification, with information regarding campaigns and events related to the Points, as well as the latest information on facilities operated or products sold by the Company and its affiliated companies.
  (4) For purposes equivalent or closely related to the foregoing purposes.
  (5) To respond appropriately to inquiries from Members.
• 2. When the Company outsources operations for the purposes set forth in the preceding paragraph (hereinafter referred to as the “Purposes of Use”), the Company shall select contractors that appropriately handle registered user information and shall conclude agreements with such contractors regarding the handling of registered user information.

Article 14 (Joint Use of Personal Information)

The Company may, as necessary, jointly use personal information obtained through membership registration with companies within the Resol Group.

• 1. Purpose of Joint Use
  The Company shall provide Members, free of charge, with information from the Company or its group companies, including the following:
  (1) Discounted rate information for golf courses and hotels, or information on special events and campaigns.
  (2) Latest property information on villas, resort condominiums, and similar properties.
  (3) Latest information on golf memberships and resort memberships.
  (4) Domestic and overseas travel information.
  (5) Discount price information on golf equipment, leisure goods, and similar items.
  (6) Information on discounted sales of goods related to education, health, childcare, nursing care, and general daily life.
  (7) Notices regarding events and campaigns that are organized, co-organized, or sponsored.
  (8) Requests for questionnaire surveys and similar inquiries.
  (9) Responses to inquiries, requests for materials, and other requests.
  (10) Information on new products planned, developed, and sold by the Company or its group companies.
• 2. Items of Personal Information Subject to Joint Use
  (1) “Attribute information,” including name, date of birth, gender, address, telephone number, fax number, email address, and similar information.
  (2) “Contract information,” including type of contract, date of enrollment, card name, card (membership) number, expiration date, and similar information.
• 3. Person Responsible for Management of Personal Information
  The Company shall bear responsibility for the management of registered user information that is jointly used.

Article 15 (Provision of Information)

Information shall be provided in the name of the Company, the registered office responsible for the Member’s registration, the membership office, or any Resol Group company specified in Article 14.

• 1. Information shall be provided by the Company through the following methods and means:
  (1) Enclosure of materials with correspondence or other documents (by postal mail, courier service, or similar means).
  (2) Distribution of direct mail (DM) (by postal mail, courier service, or similar means).
  (3) Distribution via social networking services (SNS).
  (4) Distribution of email newsletters.
  (5) Transmission by email (to personal computers or mobile devices).
  (6) Posting on the Company’s website.
  (7) Distribution of periodic publications such as guidebooks and newsletters (by postal mail, courier service, or similar means).
  (8) Any other communication methods deemed appropriate by the Company.
• 2. Items of Personal Information Subject to Joint Use
  (1) “Attribute information,” including name, date of birth, gender, address, telephone number, fax number, email address, and similar information.
  (2) “Contract information,” including type of contract, date of enrollment, card name, card (membership) number, expiration date, and similar information.
• 3. Members may request suspension or resumption of the provision of information services.
  In such case, the Member shall notify the membership office.

Article 16 (Compliance with Terms and Rules)

Members must comply with these Terms and Conditions as well as the rules of use and other regulations established by the Point-Eligible Facilities and the Preferential Facilities, etc.

Article 17 (Amendment of the Terms and Conditions)

• 1. The Company may, without the prior consent of Members, revise the content of these Terms and Conditions, including amendments or additions to these Terms and Conditions; changes to the point grant rate; changes, additions, or discontinuation of Point-Eligible Facilities, Preferential Facilities, usage fees, facilities, or services; and any other revisions.
• 2. The matters set forth in the preceding paragraph shall be notified to Members by a method the Company deems appropriate or announced on the Company’s website.
  However, if Members’ consent is required under applicable laws or regulations, such matters shall become effective upon obtaining individual consent from the Members.

Article 18 (Matters for Consultation)

In the event that any question arises regarding the interpretation of these Terms and Conditions, the Company and the Member shall resolve such matter through consultation.

Article 19 (Court of Jurisdiction)

In the event of any dispute arising between a Member and the Company, the Tokyo Summary Court or the Tokyo District Court shall have exclusive agreed jurisdiction as the court of first instance.

Article 20 (Effective Date)

These Terms and Conditions shall come into effect on July 1, 2017.
Revised on April 1, 2019.
Revised on April 1, 2022.